$0 / month
$79 / month
$129 / month
|Number of servers/cores|
If your subscription defines a maximum number of servers or cores, this limits only the number of servers or cores that are used to run Glyptodon Enterprise itself.
This does not limit the number of remote desktop servers accessed through Glyptodon Enterprise.
|One server||Limited to total number of cores selected||Limited to total number of cores selected|
|Number of concurrent users|
Glyptodon Enterprise does not impose a limit on the number of concurrent users, however you will need to ensure your servers have sufficient resources available.
We recommend 1 CPU core and 2 GB of memory for every 25 concurrent users at peak.
|Personal use only||Unlimited||Unlimited|
|Secure, centralized access|
Glyptodon Enterprise functions as a gateway, providing a central point of access to any number of machines, and as a security layer, adding encryption and access restrictions which the underlying protocol may not otherwise provide.
|No plugins / client software required|
Connecting to Glyptodon Enterprise requires only a modern web browser. Users can access their desktops from anywhere and with any device, without having to worry about installing client software or apps.
|Support for VNC, RDP, SSH, and telnet|
|Audio, file transfer, and printing|
|Active Directory / LDAP|
Glyptodon Enterprise includes support for multi-factor authentication using Duo.
If granted permission, users may generate share links for connections that they are using. Other users who are given these share links may view or use the connection at the same time until the original user disconnects.
This sharing works even if the underlying protocol does not provide sharing functionality, like RDP or SSH.
Major releases of Glyptodon Enterprise receive updates roughly every quarter, and any such updates are guaranteed to not break API-compatibility.
Updates which address a critical bug or security issue are released as soon as possible, independently of this quarterly cycle.
Each major release of Glyptodon Enterprise is supported for at least five years following the first general availability (GA) release, and is guaranteed to remain API-compatible with a specific upstream release of Apache Guacamole.
Glyptodon will provide the customer with a branding extension for Guacamole which applies the customer's name, logo, and optional disclaimer/warning text to a deployment of Glyptodon Enterprise.
The branding extension can be revised as necessary through opening a support ticket.
|Online support desk|
Customers may request help by opening support tickets. The scope of support tickets is generally limited to using Glyptodon Enterprise as documented and with the software explicitly listed as supported, though this scope is broadened if your plan includes consulting services.
|Integration / deployment consulting|
Glyptodon will provide consulting services over the phone or via email to assist the customer with integrating and deploying Glyptodon Enterprise, even if that integration involves software not otherwise supported (such as the customer's own web application).
Glyptodon will be available to remotely log into customer systems to investigate and troubleshoot issues, should it become necessary.
The customer will need to provide Glyptodon with access to the systems in question, and to work with Glyptodon to schedule a time for the remote access to take place.
Phone support is available as needed during Glyptodon's business hours (Monday through Friday, 9:00 AM - 5:00 PM, Pacific Time).
Yes. As an active customer, you may request changes to your current subscription by opening a new support ticket. We will contact you to confirm and make the necessary adjustments. Upgrades take effect immediately, and you will be billed a prorated amount for the remainder of the current term. Downgrades take effect at the beginning of the following term.
You may cancel at any time, however cancellation does not take effect until the beginning of the next term. The subscription that you already paid for will remain valid until the end of the current term.
Our Docker images and the RPMs within our repositories are licensed to customers under our EULA. When you subscribe as a customer, you agree to be bound by the terms of our EULA in your use of the packages, the software installed using those packages, and the ways that you make that software available to others. If you are no longer a customer (your license has expired and you are not renewing), you must cease using the packages and the software installed using the packages.